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Our Legal Terms and What They Mean for Your Account

These terms set out the rules that govern your account on 66six — covering eligibility, data handling, account security and how disputes are managed. Access to our platform depends on local law and is available only in eligible regions where such activity is permitted.

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66six Our Legal Terms and What They Mean for Your Account
ACCOUNT PROTECTION

How We Handle Data, Cookies and Account Security

Your account security and the way we manage your personal data are part of the legal commitments we make to you. SSL encryption covers every session, whether you are depositing via Easypaisa on mobile or checking your transaction history on desktop. Below are the four areas we hold ourselves to in writing.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable regulation after closure. You can request a summary of what we hold at any time through support.

Cookie Policy

We use session and analytics cookies to keep your account login active and to understand how pages are used. You can manage cookie preferences through your browser settings at any point.

Account Security Practices

Every login triggers an OTP to your registered mobile number. If you receive an OTP you did not request, contact support immediately and we will suspend access to your account pending verification.

Requesting Changes or Deletion

To update incorrect personal data or request account deletion, contact support with your account ID. We will process the request and confirm the outcome in writing within the timeframe required by applicable rules.

LEGAL CONTACT

Raise a Legal or Policy Query with Us

If something in our terms is unclear, or if you need to raise a complaint about how your account or data has been handled, our support team is the right starting point. We aim to acknowledge legal queries within one business day and provide a substantive response within five. You can reach us through live chat, email or the in-account messaging tool — all three channels are monitored and logged for audit purposes.

Live Chat Start a live chat session from your account dashboard. Queries are logged automatically and our team can pull your account record to respond accurately.
Email Support Send your legal or policy question to our support email. Include your registered account ID so we can locate your record and give a specific answer.
In-Account Messaging Use the message tool inside your account to flag a terms query. Responses appear in the same thread, creating a clear written record of the exchange.

Common Questions About Our Terms and Your Rights

These are the questions we hear most often about how our legal terms work in practice — covering your rights, how we handle data and what to do if something goes wrong.

Access depends on local law. If the activity is permitted in your region, these terms govern your account. If local law does not allow it, no account entitlement exists regardless of registration.

Yes. Contact support with your registered account ID and request a data summary. We will compile and send the relevant record within the applicable regulatory timeframe.

Payment data is used only to process your transaction. We do not store full wallet credentials and we do not share payment details beyond what your chosen payment provider requires to complete the transfer.

We notify you through your registered contact details before any material change takes effect. The notification includes what changed and when. Continuing to use your account after that date means you accept the update.

Start with live chat or email support, quoting your account ID. We log and acknowledge legal complaints within one business day and aim to resolve them within five working days.

On closure, any remaining wallet balance is returned to your verified JazzCash, Easypaisa or Raast account. Data is retained for the legally required period after closure and then deleted per our retention policy.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.